Rooted in lessons learned from the hospitality industry, Service Culture International offers holistic service training seminars and workshops for corporations, small businesses, private golf clubs, restaurants, hotels, spas, and beyond.
What We Offer
When done right, servant leadership pervades organizations from the chief executive down to the front of the line. We help you educate, support, and empower your team through the special lens of service.
Service Culture Creation
Based on your specific history, culture, and environment, we work to identify the ‘why’ behind each team member’s reason for choosing service, which enables you to build your own unique service culture founded on teamwork.
All profound service experiences require a vision. As a group, we develop a customized service culture vision based on the “relationship of service” that you desire your organization to have with your customers or guests.
Etiquette & Service System Development
For clients looking to impress customers and partners, we provide professional etiquette trainings and sequence of service (SOS) system development, appropriate for your culture and venue.
Product Knowledge Training
For our restaurant, hotel and private club clients, we offer in-depth food and beverage menu trainings, inclusive of preparing of training materials and staff tests. We are experts in wine and proudly offer seminars in opening, serving, and wine product knowledge.